Shipping Policy
Effective as of: July 16, 2026
Thank you for shopping with Smart Solar Spotlight! We are committed to delivering your Linkind SL5C Smart Solar Spotlight products efficiently and reliably. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
- Carriers: We primarily use USPS and UPS for domestic shipments within the United States.
- Estimated Delivery Time: Once shipped, domestic orders typically arrive within 5-10 business days.
4. International Shipping
- Carriers: International orders are shipped via various carriers depending on the destination.
- Estimated Delivery Time: International orders typically arrive within 10-25 business days after shipment.
- Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Smart Solar Spotlight is not responsible for shipping delays caused by the carrier, adverse weather conditions, customs processing, or other unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these addresses can only be shipped via USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us immediately at support@smartsolarspotlight.com within 7 days of the expected delivery date (for lost packages) or 7 days of delivery (for damaged packages). Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution.
9. Restricted Countries
We do not ship to countries that are subject to U.S. export restrictions or sanctions. If your country is on such a list, your order will be cancelled and refunded.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us at:
Email: support@smartsolarspotlight.com
Website: https://smartsolarspotlight.com